Contact Us

How can we help?

My Precious is operated by Reme path, LLC. We don't collect your email when you use the service, so if you need to reach us, the best way is by email. To help us route your message to the right place, please use one of the subject lines below.

Payment & Billing

Charged but didn't get your piece? Payment failed or you'd like to request a refund?

• Use the subject line: Payment — your piece number (if you have one)
• Include the date and the amount charged, and a screenshot of the payment confirmation if you have one.

Content Taken Offline

Your sealed piece was removed or hidden and you believe it was a mistake?

• Use the subject line: Appeal — your piece number
• Explain why the content complies with our Content Policy, and we'll review the decision.

Report a Problem or a Piece

Found something that violates our content policy, or a technical issue on the site?

• Use the subject line: Report — the piece number, or Bug — a short description
• For content reports, please include the piece number and the reason. You can also use the "Report" button on any piece.
• Content reports are reviewed by our team within 48 hours. If a piece is found to violate our Content Policy, it will be taken down and its number released for re-purchase. Per our Refund Policy, no refund is issued for content removed due to policy violations.

Privacy or Legal Matters

Questions about this policy, data protection, copyright, or other legal matters?

• Use the subject line: Privacy — your question, or Legal — your question

Press & Partnerships

Interested in writing about My Precious or working with us?

• Use the subject line: Press — your request